All CollectionsCancellation & terminationCancellation & terminationAll information about pauses, cancellations, and refunds for your order.7 articlesTemporarily pause treatment and deliveryHow to pause your Goodweigh treatment and delivery for the next order, until a date, or indefinitely.I want to cancel my orderHow to cancel your next order or delivery.How do I cancel my subscription?How to cancel your Goodweigh subscription with immediate effect.How do refunds work?When you're entitled to a refund and how to request oneHow do I manage my Goodweigh subscription?Overview of all subscription options in the personal Goodweigh portal.How do I resume my subscription after cancellation?Step-by-step plan to reactivate a paused or cancelled Goodweigh subscription yourself.Can I return my order?Return policy for prescription and non-prescription products.